Your ISP typically gives you 10MB on its server-when that fills up, further e-mail gets bounced back to the senders. Your mailbox probably is full, because you’re forgetting to delete mail from the POP3 e-mail server that holds your messages. Whoever told you your box was full is a friend indeed for giving you the answer to your problem. One friend told me that a message said my POP3 mailbox was full. People keep telling me that their messages get bounced back. It’s one of the annoying weaknesses of Mail.Į-mail messages don’t seem to like me. However, you can’t always count on this setting to deliver attachments Windows users can open. To use it, make sure that you don’t have any message windows open and select Edit: Attachments: Always Send Windows Friendly Attachments. But starting with Panther, Mail has the option of sending “Windows-friendly” attachments. Your choices were AppleDouble or AppleDouble. Before Mac OS X 10.3, Mail was brain-dead in terms of encoding-there was no way to change the default encoding scheme. Mail lags behind other e-mail applications in this respect. You can change the default encoding in the Preferences dialog box of these programs. The default format is often the Mac-centric BinHex. If your e-mail software doesn’t have MIME/Base64 as an option, try AppleDouble encoding.Įntourage, Bare Bones Software’s Mailsmith, and Qualcomm’s Eudora all let you select an encoding format directly from your message window, usually with a pop-up menu or a check box. When sending files to Windows users, I find it best to use MIME/Base64 format. The second reason Windows users can’t open your attachment is encoding- that is, your Mac is encoding the file in a format the Windows e-mail software doesn’t understand. (Menu items will have slightly different names if you’re using Entourage X.) In the Attachments section, set Compression to None. For example, in Entourage 2004, go to Entourage: Preferences and click on Compose. Apple Mail doesn’t use compression, but some other mail programs do. Save it for when you really need it (for file sizes over a couple of megabytes). To solve the problem, start by turning off that default compression. sit (StuffIt) archives, and most Mac e-mail software defaults to. You’ve just touched on one of the most annoying things about most e-mail programs: they’re set by default to compress even the smallest attachments, as if we still lived in a world where everyone has a 28.8-Kbps modem. Of course, they blame it on the Mac and recommend that I join the rest of the world and buy a PC. When I send an attachment to colleagues who use Windows, they report back saying that they can’t open the files or that when they do, the files are full of gibberish. If that’s the case, you must start over, running another decoding utility first before running TNEF’s Enough. If TNEF’s Enough can’t open the Winmail.dat file, it may also be encoded in another format, such as UUencode. Just drag and drop the file on top of TNEF’s Enough, and the utility extracts the attachment. The cause is complex, but the fix is easy-just use TNEF’s Enough, a fabulous and free piece of software from It generally does an excellent job of recognizing encoded files, filtering out any worthless text the encoding may have added, and then decoding the attachments. > If no member of the StuffIt family can decode or recognize the file, try DataViz’s file-translation utility,īest Current Price ). StuffIt Deluxe, try opening the utility first and then dragging in the attachment. If you own Allume Systems’ $50 (seeīest Current Price ) StuffIt Standard Edition or $80 (see This often doesn’t work, but it’s worth a try. Try dragging the attachment to the StuffIt Expander icon. > Your first line of attack is StuffIt Expander (Applications/Utilities). This can happen if the header or other parts of the message get mixed up with the encoded attachment. Encoding standards include BinHex (used almost exclusively by Macs), MIME/Base64 (a Windows favorite), UUencode (from the Unix world), and others.Īnother possibility is that your e-mail software supports the encoding standard used but doesn’t recognize it. When you can’t open an attachment, it’s usually because your e-mail program doesn’t support the encoding standard used by the sender’s software. E-mail software encodes attachments into text to help the files survive the journey over the Internet. The gibberish file you see is encoded in a format your e-mail software doesn’t understand.
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